Department Phone Directory
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We're here to assist you and answer your questions
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Member Health and Service Questions
Advice Nurse (toll-free, 24-hour): 877.944.1058 Member Services Department: 916.379.2888 Release of Information Department: 916.733.3332
Patient Advocates:
Rosalind Berniard: 916.733.5905 Shawnna Susac: 916.536.3609
Billing and Insurance Questions
Patient Financial Services Department (toll-free): 800.576.5050 Utilization Management (8:30 a.m. to 4:30 p.m.): 916.379.2885, 888.858.8307
Other Questions
Mercy Medical Group Main Operator: 916.733.3333 Quality Management Program, to request program description: 916.733.5718 Webmaster: 916.851.2259
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Complete list by location and department
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Behavioral Health: 916.924.6400
Big Horn: 916.691.8500
Occupational Health: 916.691.8505
Cameron Park
Internal Medicine: 530.676.4122 Pediatrics: 530.676.7337
Midtown (operator): 916.733.3333
Allergy: 916.733.3304 Audiology: 916.733.3312 Cardiology: 916.733.3344 Dermatology: 916.733.3304 Diagnostic Imaging: 916.733.3301 Ear, Nose & Throat: 916.733.3312 Endocrinology: 916.733.3346 Family Practice: 916.733.3440 Gastroenterology: 916.733.5779 Internal Medicine: 916.733.3400 Neurology: 916.733.5779 Obstetrics/Gynecology: 916.733.3350 Occupational Health: 916.733.3390 Oncology/Hematology: 916.733.5300 Ophthalmology: 916.733.3311 Orthopedics: 916.733.5700 Pediatrics: 916.733.3305 Physical Therapy: 916.733.3328 Podiatry: 916.733.3359 Pulmonary: 916.733.3304 Rheumatology: 916.733.3346 Surgery: 916.733.3314 Urology: 916.733.3310 Walk-in Clinic: 916.733.3377
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El Dorado Hills: 916.933.4222
Fair Oaks: 916.536.2420
Folsom: 916.351.4800
Occupational Health: 916.351.4801
Laguna: 916.733.5801
Mercy Medical Group at Mercy Medical Plaza (Obstetrics/Gynecology): 916.733.3350
Natomas: 916.575.8000
Placer Center for Health: 916.409.1400
Roseville: 916.536.2500
San Juan (operator): 916.536.3500
Allergy: 916.536.3670 Cardiology: 916.536.3560 Diagnostic Imaging: 916.536.3510 Endocrinology: 916.536.2466 Family Practice: 916.536.3540 Geriatrics: 916.536.3560 Internal Medicine: 916.536.3620 Neurology: 916.536.3670 Obstetrics/Gynecology: 916.536.3530 Ophthalmology: 916.536.3550 Pediatrics: 916.536.3520 Podiatry: 916.536.2408 Rheumatology: 916.536.2408 Surgery: 916.536.3600
Timberlake: 916.681.6000
Internal Medicine: 916.681.6000 Obstetrics/Gynecology: 916.681.6102
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