We're here to assist you and answer your questions
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Advice Nurse (toll-free, 24-hour): 877.944.1058
Member Services Department: 916.379.2888
Release of Information Department: 916.733.3332
Patient Advocates:
Rosalind Berniard: 916.733.5905
Shawnna Susac: 916.536.3609
Billing and Insurance Questions
Patient Financial Services Department (toll-free): 800.576.5050
Utilization Management: 916.379.2885, 888.858.8307
Other Questions
Mercy Medical Group Main Operator: 916.733.3333
Quality Management Program, to request program description: 916.733.5718
Webmaster: 916.851.2259
Do not attempt to access healthcare through e-mail. If you are a patient and have a question about your treatment or a bill, please contact us at the number listed above.
Complete list by location and department
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Behavioral Health: 916.924.6400 Big Horn: 916.691.8500 Occupational Health: 916.691.8505 Midtown (operator): 916.733.3333 Allergy: 916.733.3304 Cardiology: 916.733.3344 Dermatology: 916.733.3304 Diagnostic Imaging: 916.733.3301 Ear, Nose & Throat: 916.733.3312 Endocrinology: 916.733.3346 Family Practice: 916.733.3440 Gastroenterology: 916.733.5779 Internal Medicine: 916.733.3400 Neurology: 916.733.5779 Obstetrics/Gynecology: 916.733.3350 Occupational Health: 916.733.3390 Oncology/Hematology: 916.733.5300 Ophthalmology: 916.733.3311 Orthopedics: 916.733.5700 Pediatrics: 916.733.3305 Physical Therapy: 916.733.3328 Podiatry: 916.733.3359 Pulmonary: 916.733.3304 Rheumatology: 916.733.3346 Surgery: 916.733.3314 Urgent Care: 916.733.3377 Urology: 916.733.3310
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Fair Oaks: 916.536.2420 Folsom: 916.351.4800 Occupational Health: 916.351.4801 Laguna: 916.733.5801 Mercy Medical Group at Mercy Medical Plaza (Obstetrics/Gynecology): 916.733.3350 Natomas: 916.575.8000 Placer Center for Health: 916.409.1400 Roseville: 916.536.2500 Urgent Care: 916.536.2525 San Juan (operator): 916.536.3500 Allergy: 916.536.3670 Cardiology: 916.536.3560 Diagnostic Imaging: 916.536.3510 Endocrinology: 916.536.2466 Family Practice: 916.536.3540 Geriatrics: 916.536.3560 Internal Medicine: 916.536.3620 Neurology: 916.536.3670 Obstetrics/Gynecology: 916.536.3530 Ophthalmology: 916.536.3550 Pediatrics: 916.536.3520 Podiatry: 916.536.2408 Surgery: 916.536.3600 Timberlake: 916.681.6000 Internal Medicine: 916.681.6000 Obstetrics/Gynecology: 916.681.6102 |
